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Claims 0800 077 8713

SMART Claims App

The easy way to claim

Innovative technology lies at the heart of everything we do, and for your convenience, we have designed a smartphone application to help you process your SMART claim.

Depending on the device you want to download the app to, select the corresponding link from the options shown below. For Android decides, such as Samsung smartphones, please select the Google Play icon. iPhone and iPad users should select the Apple App Store icon.



What does my SMART policy cover?

Please see the diagram for eligible areas.

  • Scratches, scuffs and dents up to 300mm in length and 3mm deep
  • Stone chips up to 5mm in diameter and 1.5mm deep
  • Covers vulnerable panels including front and rear valances
  • Professionally repaired to immaculate standards

How it works

Whether it’s a paint, dent or wheel repair, our Shine!® technicians have the professional lifetime guaranteed solution.

  • Body Panel Dents
  • Body Panel Scratches
  • Coloured Bumper Scuffs
  • Wing Mirror Covers

Once you have submitted the information and your claim has been approved, a member of the Shine!® team will contact you to book a convenient time and location for your repair to take place. Visit to find out more

Download our Assessment guide (pdf)

Start Application

What would you like to do?
The following matching claims were found.

Step 1
Your Details

Step 2
Claim Circumstances

Step 3

Step 4
Upload Photos

Step 5
Review and Submit

1/5 Your Details
Is this the correct policy number?
Find Car Is this the correct car reg?
Is this the correct car make?
Is this the correct car model?
Is this your first name?
Is this your surname?
Is this the correct email address?
Is this a valid telephone number?
Is this the correct town or city?
Is this the correct postcode?
2/5 Claim Circumstances
Please select one of the available options
Please confirm you are happy to continue
Please add the date of your accident
Please select one of the available options
Please select one of the available options
Please select one of the available options
Please enter a short description
3/5 Damage
Please select the first part of your vehicle on which the minor damage is present on the interactive image below. Remember: you can always add a second or third area of damage once this is done.
car splat
Please include an image and specify the damage size for all entries
Damage Type Damage Size (cm)
Please remember to add a photo to your claim before you submit it to us
Take a few photographs of each damaged area; at least one from close up and one from further away showing the whole panel(s) where the damage is located.

Place a ruler, measuring tape, or the long side of an A4 piece of paper next to the damage to show us the length/size of the damaged area.

Where there are multiple damages in the same area of the car we will need a photograph showing the whole panel. It may be helpful to place sticky notes next to each area of damage.

Please name all photographs to enable us to cross match each photograph to the damaged area they relate to.
4/5 Review and Submit

Please double check all of the above details before submitting your claim.


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